Terms of Service
Effective Date: November 3, 2025
Applies to: Three Core AI LLC and all affiliated products, including LeadDuo, AgileAI, EngageAI and other AI-native services.
1. Introduction
These Terms of Service ("Terms") govern your access to and use of the websites, products, software, APIs, and related services (collectively, the "Services") provided by Three Core AI LLC ("Three Core AI," "3CoreAI," "we," "our," or "us"). By using or accessing any of our Services, including LeadDuo or any affiliated platform, you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, you may not access or use the Services. We may modify these Terms at any time by posting an updated version on our website. Your continued use of the Services after such changes constitutes your acceptance of the revised Terms.
Product-Specific Addenda
Certain products and services, such as LeadDuo, may have additional terms that supplement these Terms. The LeadDuo Service Terms Addendum is available at https://www.leadduo.io/terms and governs your use of that service.
2. Eligibility and Account Responsibility
By using the Services, you represent that: You are at least the age of legal majority in your jurisdiction; You have the authority to enter into these Terms; and You will comply with all applicable laws, including data-protection, spam-prevention, and communications laws. You are responsible for all activity under your account and for maintaining the confidentiality of your login credentials.
3. Use of Services
We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services in accordance with these Terms. You agree not to: Use the Services in violation of any law or regulation; Copy, modify, or reverse engineer any part of the Services; Circumvent security or access controls; or Resell, sublicense, or share your access except as expressly permitted. You must ensure that your use of the Services complies with our Acceptable Use Policy.
4. Beta and Experimental Features
Some Services or integrations, including MCP Access (BETA) and AI automation tools, may be offered as beta or experimental. These features are provided "as-is", may contain bugs, and may change or be discontinued at any time. You use Beta Features at your own risk, and we make no warranties regarding their accuracy, reliability, or availability.
5. AI and Automated Integrations
Our Services may integrate with third-party AI systems (e.g., OpenAI's ChatGPT, Anthropic's Claude, or other MCP-compatible tools). By enabling or using these integrations, you acknowledge and agree that: AI-generated outputs may be inaccurate, incomplete, or offensive; You remain solely responsible for verifying and acting upon AI-generated information; You will not use AI features to generate spam, harmful, or misleading content; and You will comply with all applicable third-party terms (e.g., OpenAI or Anthropic). Three Core AI is not liable for any damages, losses, or liabilities arising from AI-generated outputs.
6. Payment and Subscriptions
Paid Services, including LeadDuo plans and add-ons (e.g., SMS credits, LeadQualify), are billed in advance according to the selected plan. Fees are non-refundable except where required by law. Subscriptions renew automatically unless cancelled prior to the next billing cycle. You may cancel anytime through your dashboard; cancellation takes effect at the end of your current term. Prices are subject to change upon notice via email or dashboard update. We use Stripe and other secure payment processors. Your billing information is managed under their respective terms.
7. SMS, Email, and Notification Features
If you use Services that send SMS, email, or push notifications: You are responsible for obtaining recipient consent and complying with laws such as the TCPA, CAN-SPAM Act, and GDPR. You may not send marketing or promotional content unless explicitly permitted by applicable regulations. SMS credits may be consumed per message and may expire or change based on your plan. Three Core AI is not responsible for delivery delays, carrier issues, or third-party messaging failures.
8. Third-Party Integrations and Dependencies
The Services may depend on third-party providers (e.g., OpenAI, Twilio, Vercel, Zapier). We are not responsible for disruptions, data loss, or unavailability caused by third-party systems. Use of integrations is subject to those providers' own terms of service and privacy policies.
9. Intellectual Property
All content, software, designs, and trademarks within the Services are the property of Three Core AI LLC or its licensors. Nothing in these Terms transfers ownership or grants you any license other than the limited right to use the Services as provided.
10. Data and Privacy
Your use of the Services is subject to our Privacy Policy. You retain ownership of your data, but you grant us the limited right to process, store, and transmit it as necessary to provide the Services. We do not sell personal information. We may anonymize and aggregate data for analytics or system improvement.
11. Service Availability and Maintenance
We aim for continuous operation but do not guarantee uninterrupted or error-free service. We may suspend or limit access temporarily for maintenance, updates, or security purposes.
12. Disclaimer of Warranties
The Services are provided "as-is" and "as-available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, secure, or error-free.
13. Limitation of Liability
To the fullest extent permitted by law, Three Core AI LLC shall not be liable for: Any indirect, incidental, or consequential damages; Any loss of profits, data, goodwill, or opportunity; or Any damages exceeding the fees you paid to us in the prior three months. This limitation applies regardless of the legal theory of liability and even if we were advised of the possibility of such damages.
14. Indemnification
You agree to indemnify and hold harmless Three Core AI LLC, its officers, employees, and affiliates from any claims, damages, or expenses arising out of your: Violation of these Terms or the AUP; Misuse of the Services; or Violation of any law or third-party rights.
15. Termination
We may suspend or terminate your access immediately if you violate these Terms, the AUP, or applicable law. Upon termination, your right to use the Services ceases immediately. Certain provisions (e.g., Limitation of Liability, Indemnification) will survive termination.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law principles. Any dispute will be resolved through binding arbitration in Santa Clara County, California, in English, unless otherwise required by law.
17. Changes to Terms
We may modify these Terms at any time by posting an updated version at threecore.ai/en/terms. The updated "Effective Date" indicates when the latest version took effect. Continued use constitutes acceptance.
18. Contact
For legal or compliance inquiries, contact us: legal@threecore.ai | https://www.threecore.ai